DELIVERY POLICY

1. WE DELIVER TO ENGLAND, SCOTLAND & WALES (ALL PRODUCTS & ORDERS)

2. DELIVERING TO EUROPE & WORLDWIDE (RESTRICTIONS APPLY), THIS OPTION IS NOT YET AVAILABLE.

3. WE SHIP PERISHABLES AND YOU MUST MAKE PROVISION FOR YOUR PARCEL TO BE RECEIVED. GOODS THAT PERISH DUE TO MISSED DELIVERY WILL NOT BE REFUNDED

4. ORDERS ARE SENT WITHIN 24 – 48 WORKING HOURS (ESTIMATED) AFTER FULLY PAID & NO HOLIDAY DELIVERIES (DELAYS WILL BE NOTIFIED)

5. NOTTINGHAM ORDERS ARE DELIVERED FROM 7.00am – 6pm; (MON-SAT ONLY) (TIME MAY BE AGREED)

6. UK MAINLAND COURIER ORDERS ARE DELIVERED WITHIN 24 HOURS (ESTIMATED; NEXT DAY) AFTER DISPATCH (RESTRICTIONS APPLY)

7. UK COURIER ORDERS ARE DELIVERED BETWEEN 7.00am – 6.00pm; (MON-FRI ONLY) (SORRY, NO SPECIFIC TIME)

8. UK HIGHLANDS, IRELAND, NORTHERN IRELAND COURIER ORDERS ARE DELIVERED WITHIN 48 – 72 HOURS (ESTIMATED; 2+ WORK DAYS) AFTER DISPATCH (RESTRICTIONS APPLY)

9. EUROPE COURIER ORDERS ARE DELIVERED 3+ WORK DAYS AFTER DISPATCH (RESTRICTIONS APPLY)

10. COURIER WILL LEAVE CONTACT CARD IF DELIVERY FAILS (PLEASE FOLLOW THE INSTRUCTION)

11. COURIER ORDERS MAY BE REDELIVERED OR YOU MAY COLLECT AT THE DEPOT AT NO EXTRA CHARGE

12. ORDERS PLACED AFTER NOON FRIDAY WILL BE SENT NEXT MON-TUES (NOT APPLICABLE TO COLLECTION, LOCAL, N & M25 AREAS)

13. ORDERS WILL NOT BE SENT IF THE WRONG DELIVERY METHOD IS CHOSEN & WE WILL NOT CONTACT YOU

14. MULTIPLE PARCELS MAY BE SHIPPED BY US AND/OR DELIVERED BY THE COURIERS ON DIFFERENT DAYS

15. FLEXIBLE DELIVERY DATE & TIME IS SUBJECT TO AVAILABILITY**

16. RETURN OF GOODS??? PLEASE CONTACT US FIRST.

17. DISPATCH & DELIVERY TIMES ARE ESTIMATES AND MAY BE AFFECTED BY WEATHER, 3RD PARTY, ACT OF GOD AND OTHER INFLUENCES BEYOND OUR CONTROL. DON’T SUE US, THANKS

Delivery Method & Cost

1. Collect Your Order – FREE

2. Local Delivery

1. 5 Miles MAXIMUM DRIVING DISTANCE FROM NG13FB
2. FREE FOR ORDERS FROM £50 AND £3 WITHIN 5 MILES.
3. COST £5 FOR DELIEVERY OVER 5MILES

3. NOTTINGHAM NG13FB+20 Miles

1. 20 Miles MAXIMUM DRIVING DISTANCE FROM NG13FB
2. £8 FOR ORDERS FROM £125
3. COST £10 FOR ORDERS LESS THAN £125

4. NOTTINGHAM NG13FB+30 Miles

1. 30 Miles MAXIMUM DRIVING DISTANCE FROM NG13FB
2. £9 FOR ORDERS FROM £150
3. COST £10 FOR ORDERS FROM £125
4. COST £15 FOR ORDERS UNDER £125

5. NOTTINGHAM NG13FB+40 Miles

1. 40 Miles MAXIMUM DRIVING DISTANCE FROM NG13FB

2. £9 FOR ORDERS FROM £250

3. COST £10 FOR ORDERS FROM £200

4. COST £15 FOR ORDERS FROM £150

5. COST £20 FOR ORDERS UNDER £150

6. NOTTINGHAM NG13FB+70 Miles

1. 70 Miles MAXIMUM DRIVING DISTANCE FROM NG13FB

2. FIXED DELIVERY COST £35

3. MINIMUM ORDER £250

4. £30 FOR ORDERS FROM £500

5. FLEXIBLE DELIVERY DATE & TIME**

6. UNLIMITED WEIGHT (BUY AS MUCH AS YOU WANT)

7. EXCLUDES (BULK STOCKFISH, RICE, OIL, INDOMIE)

7. NOTTINGHAN NG13FB+100 Miles

1. 100 Miles MAXIMUM DRIVING DISTANCE FROM NG13FB

2. FIXED DELIVERY COST £45

3. MINIMUM ORDER £250

4. £40 FOR ORDERS FROM £600

5. FLEXIBLE DELIVERY DATE & TIME**

6. UNLIMITED WEIGHT (BUY AS MUCH AS YOU WANT)

7. EXCLUDES (BULK STOCKFISH, RICE, OIL, INDOMIE)

8. England, Scotland, Wales

1. SUITABLE FOR MOST PRODUCTS (INC FROZEN & FRESH)
2. RESTRICTIONS: NO 40kg RICE, BOTTLE DRINKS & LIQUID OVER LITRES
3. COURIER SERVICE (TERMS MAY VARY)
4. TRACKABLE, SIGNATURE REQUIRED, NO LIMITS
5. WEIGHT IS SHIPPING WEIGHT (HIGHER THAN PRODUCT WEIGHT)
6. £10 FOR FIRST 30kg
7. £9.00 FOR EVERY 30kg THEREAFTER (MAX 240kg)
8. £100.00 FOR PALLET (240kg – 800kg)

9. UK Mainland Cheap Rate

1. DELIVERY ESTIMATE IS 3+ WORKING DAYS (AFTER DISPATCH)
2. RESTRICTIONS: NO PERISHABLES, FROZEN, BOTTLE & LIQUID PRODUCTS
3. £6 FOR LESS THAN 1kg
4. £6.50 FOR UP TO 2kg
5. £7.50 FOR UP TO 3kg
6. £8.95 FOR UP TO 5kg

10. UK Scottish Highlands

1. SUITABLE FOR MOST PRODUCTS (INC FROZEN & FRESH)
2. NO 40kg RICE, BOTTLE DRINKS & LIQUID OVER 5 LITRES
3. COURIER SERVICE (TERMS MAY VARY)
4. TRACKABLE, SIGNATURE REQUIRED, NO LIMITS
5. WEIGHT IS SHIPPING WEIGHT (HIGHER THAN PRODUCT WEIGHT)
6. £16.99 FOR EVERY 30kg (MAX 210kg)
7. £160.00 FOR PALLET (210kg – 900kg)

5. WEIGHT IS SHIPPING WEIGHT (HIGHER THAN PRODUCT WEIGHT)
6. £39.99 FOR EVERY 30kg

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